Confirmation of e-mail announcement

[alvarezp]

I just wanted to ask for confirmation regarding this Tektonic announcement I got via e-mail:

Dear Valued Customer,

PayPal payments were previously sent to support@tektonic.net. We are implementing a new method for accepting PayPal payments and need future payments sent to paypal@tektonic.net in order to be automatically posted to your account.

If your payment method is not via PayPal then please delete/ignore this message.

Thank you,
Matt Ayres
TekTonic

I would also like to ask when is this taking effect.

Thank you in advance.

[matta]

Yes it is in effect immediately. By not sending to that address it gets forwarded to sales for manual processing (and they'll probably tell you to send future payments to paypal@tektonic.net) so there is no danger of lost payments. Ubersmith could capture support@tektonic.net since it handled the address, but with the switch of help desk systems to Cerberus it can no longer do so.